Privacy Policy for Cipher Chats

Effective Date: Oct 17th 2024

Thank you for using Cipher Messenger. Your privacy and the security of your personal data are important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use Cipher Messenger, our end-to-end encrypted messaging app.

By using Cipher Messenger, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

1. Data Collection

1.1 Information You Provide

  • Account Information: When you create an account with Cipher Messenger, we collect your email address or phone number (depending on your registration method). This information is necessary for creating and managing your account and enabling you to recover access if needed. We do not collect your name, address, or other personal details.

  • Messages and Conversations: Cipher Messenger is designed to ensure that neither we nor any third party can access the content of your conversations. All messages are encrypted end-to-end using a password-based encryption system where the encryption keys are derived from a password chosen by you. We do not store or have access to the passwords or encryption keys.

  • Metadata: To provide the messaging service, we collect certain metadata such as timestamps and user identifiers (your email or phone number). This metadata is used strictly for the purpose of facilitating communication between you and your contacts and maintaining the functionality of the app.

1.2 Information We Collect Automatically

  • Usage Data: We may collect data on how you interact with Cipher Messenger (e.g., frequency of use, performance logs, crash reports) to help us understand usage patterns and improve the app’s performance. This information is anonymized and does not include message content or identifying details.

  • Device Information: We may collect device information, such as your IP address, device type, operating system version, and app version. This helps us diagnose and fix technical issues and improve compatibility with different devices.

2. Use of Data

We use the data we collect for the following purposes:

  • To Provide and Improve the Service: We use your account information to allow you to use the app, send messages, and ensure the app functions as intended.

  • Security: We use technical and organizational measures to ensure your data is secure. Your messages are encrypted end-to-end, and we have no access to the content or your encryption keys.

  • Customer Support: If you contact us for support, we may use your email or phone number to respond to your queries and assist with troubleshooting.

  • App Analytics and Improvements: Non-personally identifiable usage data is used to improve our app’s performance and user experience.

3. Data Sharing and Disclosure

We do not share, sell, or rent your personal information to third parties. However, we may disclose information in the following circumstances:

  • Legal Requirements: We may disclose information if required by law, such as complying with a subpoena or court order, or to protect the rights, property, or safety of Cipher Messenger, our users, or the public.

  • Service Providers: We may share anonymized information with trusted service providers who assist us in operating the app, provided they adhere to strict confidentiality obligations and data protection laws.

4. Security of Your Data

We take your security seriously and have implemented industry-standard security practices, including end-to-end encryption for all messages. However, no system is 100% secure, and we cannot guarantee the absolute security of your information. You are responsible for keeping your password secure, as it is used to derive your encryption key.

5. Data Retention

  • Messages: Your messages are stored in an encrypted format. We do not store decrypted versions of your conversations. If you delete a message, it is permanently erased from our servers.

  • Account Information: We retain your account information as long as you have an active account. If you delete your account, all associated data will be permanently removed.

6. Your Rights

You have the following rights regarding your data:

  • Access: You can access your account information through the app’s settings.

  • Deletion: You can delete your account at any time, which will permanently erase your personal data and messages from our servers.

  • Data Portability: You may request an export of your data, including messages, which will be provided in an encrypted format.

7. International Data Transfers

Cipher Messenger operates globally, and your data may be processed in countries other than your own. By using the app, you consent to the transfer of your information to these locations, which may have different privacy laws than your country of residence. We ensure that appropriate safeguards are in place to protect your personal data.

8. Children’s Privacy

Cipher Messenger is not intended for use by individuals under the age of 13. We do not knowingly collect information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed of how we protect your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cipher Solutions LLC
Email: ciphersolutionsllc24@gmail.com